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Spa Etiquette

Welcome to Special Effects, where you will not only receive the highest level of service and treatments available, but you will be treated like a member of our ever-growing family.

Appointment Policy
We recommend that you reserve appointments in advance in order to receive your preferred date, time, and stylist. We must have a major credit card to guarantee reservations for three or more services.

Maximizing Your Spa Experience
We recommend that you arrive 15 minutes early prior to your first treatment. This will not only allow you to check in, but also allows you the chance to begin relaxing in the warm areas of our facility. We also ask when you enter the spa, you leave the outside world behind and turn off all cellular phones and pagers.

Spa Apparel
Spa robes and slippers are provided for your added comfort, as are garment bags for your personal belongings. We provide shower caps if requested. We recommend leaving jewelry at home.

Minimum Age
To enjoy the spa facility, guests must be at least 16 years of age unless accompanied by an adult.

Cancellation Policy
If you must cancel or reschedule your appointment, please notify us at least 24 hours in advance. Repeated no-shows (more than 6) or cancellations may require credit card pre-payment to reserve appointment. Arriving late for your scheduled service will deprive you of valuable treatment time. To avoid delaying the next guest, your treatment will end in time regardless of how late you begin.

Group Events
Special Effects is the perfect place to celebrate with a small, intimate group. Indulge in an incredible spa package planned just for your group. This will be an event to remember. Please contact our spa coordinator for further details on booking your party. We require a credit card number or a 50% deposit to reserve all packages and group events. A 24 hour notice of cancellation is required. Notice of less than 24 hours in advance will result in a 50% charge. A 100% charge for no-shows.

Gift Cards
Contact Salon for Gift card sales as we do not do online gift cards.

Methods of Payment
We accept Visa, Mastercard, cash and checks. A $25 fee will be applied to all returned checks.

Corporate Sales Package
Looking to promote a healthy lifestyle for your employees’ benefits package? Make us your business partner! We provide a full range of services utilized by leading companies seeking to provide a modern, innovative approach for employee incentive and reward programs.

* Smoking is not permitted
* Prices are subject to change without notice


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